Customer Service
(Shipping and Delivery)

Shipping and Delivery

We are shipping your products with Yurtiçi Kargo. Your products will be handed over to shipping after the payment confirmation. Orders you give before 14:00 are prepared and cargo is given in the same day on week days. After 14:00 on Thursday, orders with frozen products will be delivered to cargo on Monday (first business day) so that they do not wait for the weekend in cargo company. Depending on the shipping area, your package will take approximately 1-3 days. Orders that have been made on weekends or official holidays, the preparation of the order will only start on the consecutive working day.

We will send you an additional e-mail for the delaying orders and your order will be cancelled if a not-in-stock product has been purchased. Domestic delivery only*.